Tell us about your container project
Contact Conexwest
Whether you're looking to buy or rent shipping containers, need technical support, or have questions about our services, our dedicated team is ready to help. Conexwest provides multiple ways to connect with our departments directly, ensuring you receive prompt and specialized assistance for your specific needs.
Reaching the right department ensures your questions are answered efficiently and accurately. Our specialized teams are available during business hours to provide the assistance you need for every aspect of your shipping container project.
Billing & Existing Orders
Email: billing@conexwest.com
Phone: (415) 802-1302 x 3
Hours: Monday-Friday, 9am-5pm PST
Refrigeration Service
Email: rf@conexwest.com
Phone: (415) 802-1302 x 5
Hours: Monday-Friday, 7am-6pm PST
Depot and facility locations
Conexwest maintains multiple depot locations to provide convenient access to our inventory and services. Our strategically positioned facilities enable us to efficiently deliver containers throughout the country while offering local support for inspection, modifications, and maintenance.
Depot Services
Our depot services include container storage, inspection, cleaning, repairs, and modifications. Contact our depot team for assistance with on-site services:
- Email: depot@conexwest.com
- Phone: (415) 802-1302 x 7
- Hours: Monday-Friday, 7am-6pm PST
Depot Locations:
Headquarters
Our company headquarters coordinates all operations and houses our administrative teams:
Address: 17100 S Harlan Rd, Lathrop, CA 95330
Email: info@conexwest.com
Certifications and accreditations
Conexwest maintains rigorous quality standards and holds numerous certifications that demonstrate our commitment to excellence in shipping container sales, modifications, and services. These credentials ensure our customers receive products and services that meet or exceed industry standards.
Frequently asked questions
- What are your business hours?
Most of our departments are open Monday through Friday from 7am to 6pm PST. Our Billing department operates Monday through Friday from 9am to 5pm PST. All departments are closed on major holidays.
- How quickly can you respond to my inquiry?
We strive to respond to all inquiries within one business day. For urgent matters, we recommend calling our main sales line at (855) 878-5233 for immediate assistance during business hours.
- Do you offer shipping container delivery nationwide?
Yes, Conexwest delivers shipping containers to locations throughout the United States. Delivery timelines and costs vary based on your location and the delivery distance from our nearest depot. Contact our sales team for specific delivery information for your area.
- How do I request a quote for a shipping container?
You can request a quote by filling out our contact form at the bottom of this page, calling our sales team at (855) 878-5233, or emailing quote@conexwest.com. Please provide details about your specific requirements, including container size, condition (new or used), modifications needed, and delivery location.
- Can I visit a Conexwest depot to inspect containers before purchasing?
Yes, we welcome customers to visit our depot locations to inspect our inventory before making a purchase. Please contact us in advance to schedule an appointment so we can ensure a team member is available to assist you and show you containers that meet your specifications.
- What payment methods do you accept?
Conexwest accepts various payment methods including credit cards, wire transfers, and checks for qualified customers. For specific payment options or to discuss financing, please contact our billing department at (415) 802-1302 x3 or email billing@conexwest.com.
- How do I schedule a container pickup for my rental return?
To schedule a pickup for your rental container, please contact our rental department at (415) 802-1302 x4 or email ar@conexwest.com at least 5 business days before your desired pickup date. Please have your rental agreement information ready when you call.
- What types of refrigeration service do you provide?
Our refrigeration team offers comprehensive services including maintenance, repairs, and technical support for refrigerated containers. For refrigeration service requests, please contact (415) 802-1302 x5 or email rf@conexwest.com with details about your refrigerated unit and service needs.