Delivery/Pickup Terms

Delivery/Pickup Terms

• Conexwest outsources delivery to local providers at or near cost to help simplify the purchase process for customers without trucks. Customer waives Conexwest of any/all liability associated with product delivery.
• Delivery truck should be able to pick up or offload containers within 30 minutes after arrival. Deliveries exceeding 30 minutes of offloading will incur a $150/hour wait time fee.
• The driver has the right to refuse delivery, pickup or relocation if he believes it is unsafe to proceed. This includes getting stuck, tight spots, uneven surfaces or items in the way.
• Delivery charges and/or dry runs will be charged for each attempt. Customer agrees to pay all towing charges resulting from any attempted delivery, pickup or relocation. Fees are equal to delivery/pickup fee quoted on Sales Order.
• Customer agrees that the on-site delivery, pick up or relocation will be under the direction, instruction and control of the Customer and his agents or representatives.
• Customer represents and warrants that he has surveyed equipment location site and the access thereto and has conclusively deemed that our vehicle can enter and operate safely and effectively to complete the assignment.
• You understand that Conexwest is not be liable for loss, damage or delay caused by events Conexwest cannot control.
• Customer releases Conexwest from liability and any claims for damages, costs, both direct and indirect, to the roadways, grounds, buildings, fences, property, underground, landscape, and vehicles.
• Door Repositioning: Changing door orientation during delivery will incur a $100 service fee.
• Damage: Customer is responsible for any structural damage based on repair estimates.
• Weekend Delivery: Saturday delivery for sale or rental incurs a $199 surcharge, Sunday delivery incurs a $299 surcharge.
• Early Pickup: Rental pick-up requests with less than 30 days' notice will incur a $250 fixed fee.